When to provide your credit card info
For mail orders and in-store pickup orders when you pre-pay, you will be asked to provide your credit card information during the checkout process. If you choose to pick up your photo order in store, you may be asked to present your card to a cashier for verification, and your total due will be applied at this time.

Please note: if you purchase any additional non-photo items, your total amount due will be charged to the credit card that is on file with the Photo Center.

Walgreens Photo Center stores your credit card info
To avoid asking you for a form of payment each time you place a reprint order, we keep your credit card number on file with your Walgreens Photo Center account. Each time you place an order, we simply charge the card you have on file. You'll always be notified via email when a charge occurs.

Your credit card info is safe with Walgreens Photo Center
We understand that some people are concerned about sharing their credit card information with an online service. To make sure that the Walgreens Photo Center web site meets the standards required to conduct secure, online transactions, we take the following precautions:

• Encryption of your credit card number
  We use sophisticated technology to make sure no one can see your credit card number. All sensitive information (including credit card information and your password) is transmitted using SSL, an advanced encryption technology that is the recognized industry standard for secure transactions. Your credit card is encrypted for storage and will not be displayed to anyone. In fact, log in even you won't be able to see the whole credit card number --just a portion of it. For example: XXXX-XXXX-XXXX-5678.

• Password Protection
  Your account is password-protected so that only you can make changes to your photos or your account information. You create your password when you sign up. If you forget your password, Walgreens Photo Center will send you a new password by email. Please note: The email containing your password can only be sent to the email address you entered when you registered with Walgreens. This is another way in which we protect your privacy with Walgreens Photo Center.

• Secure Transactions
  At the time of payment, our system automatically transfers you to a secure portion of the Walgreens Photo Center web site. At the bottom of your browser window, you'll see a "lock" symbol (if your browser is Internet Explorer) or a key symbol (if your browser is Netscape). You'll also see that the URL in your browser's address window begins with "https://" rather than the normal "http://". The extra 's' stands for "secure." All of these indicators show that the page(s) you are on are secure for transactions.

Updating or changing your credit card information
To change your billing or credit card information, including an expired credit card, first log in to your account and click on the 'your account' link near the top of the page. You'll see the info currently saved in your account displayed under 'personal information'. Click on the 'Edit Photo shipping & billing info' button. You can change any of the credit card information, including the name on the card, the billing ZIP code, and the credit card number or expiration date. After updating your info, be sure to click the UPDATE INFO button.

You can use the Walgreens W Photo™ Gift Card to make any purchase in a Walgreens store as well as W Photo online for mail delivery. You can use up to five (5) Walgreens W Photo™ Gift Cards for a single purchase. To use multiple cards click on the "Add Another Gift Card" link. W Photo™ Gift Cards are not valid on prescriptions, Walgreens store items or Imagekind frame orders.

To check your Walgreens W Photo™ Gift Card balance, enter your card number and Walgreens Card Identifier (WCI) and click the Check Balance button. You will see your W Photo™ gift card number and the current balance on your card. Please keep your W Photo™ gift card for any refunds or returns so that we can reimburse your account. Sorry, we are unable to give cash reimbursements.

W Photo now lets you pay for purchases for mail delivery via a PayPal account. PayPal is a secure way to send and receive money online with or without entering a credit card number. PayPal lets anyone with an email address securely send online payments without a credit card. PayPal uses SSL technology to keep your information safe. The recipient does not see your credit card or bank account number. Opening a PayPal account is free. Personal accounts can send and receive money for free.

To use an existing PayPal account to make purchases, select PayPal in the payment options. You will be taken to the PayPal site to complete an account registration form. After completing the form, you will automatically be returned to your order.

To open a new personal PayPal account, you must provide your name, address, phone number and email address. To make payments using PayPal, you must provide either a credit card or debit card number or bank account information. PayPal accepts Visa, MasterCard, Discover, American Express and Diners Club cards with the MasterCard logo for this purpose.

For questions about billing for your PayPal purchases on Walgreens.com, please contact PayPal.

If you need a refund, you may choose to have your refund applied to the credit card associated with your PayPal account. See our refund policies for more information.

1. Click on the Your Photo Settings link near the middle of your home page.
2. You'll see the info currently saved in your account displayed under Personal Information.
3. Click on the Edit button. Use the drop-down list for month and year to select the month and year of your credit card's new expiration date.
4. Click on the UPDATE INFO button.

Why is there a $1.00 charge on my credit card from Walgreens Photo Center?
The $1.00 you might see is an "authorization" to charge your credit card. It is not an actual charge. We validate your card by asking your financial institution to authorize us to charge $1.00 against the card. If they do, we know the card is valid. But no real charge is ever made, and after a while, the authorization expires.

Please feel free to verify this with your card provider, and contact us via our Customer Service page if you have any further questions.

How can I find out what a charge on my credit card was for?
We send you an email when your order is shipped with an itemized list of charges. When we charge your credit card for an order, we charge it for the full amount, meaning that we don't charge you separately for developing, shipping and handling, or other parts of your order.

If you're unsure of what makes up your final charge, check the email we sent to you when your order was shipped. We also recommend visiting our Pricing page to see individual prices of items. If you still have questions about a charge from Walgreens Photo Center, please contact us via our Customer Service page.

• Please check to be sure you've got the correct number and expiration date, and that the billing address you entered matches the billing ZIP code on file with your credit card company. These are the most common reasons for this problem.
• If your card is at or near the credit or debit limit, it may be declined. In order to validate the card, we ask the credit card company to authorize a charge of $1.00. This is only an authorization, not an actual charge. However, if the card doesn't have enough available credit, it will be declined.
• Your credit card company may be refusing to validate your credit card. When you give us the credit card number, we send it immediately to our credit card processor, who deals directly with your credit card company. The credit card companies don't always tell us what is wrong or why a card is being classified as invalid. If this is the case, please contact your credit card company directly.
• A temporary technical problem with your browser, computer or the Internet can also cause denials. Or, if you're trying to supply the number at a time when the Photo Center web site is undergoing routine maintenance, this can cause a denial, too. These types of problems will disappear if you exit your browser and return in a few hours.